The Best CRM for Higher Education
Store and retrieve valuable information easily and simplify a variety of processes from admissions to alumni programs, manage students, staff, and operations. Ensure long-term success by increasing college enrollment.
Try for FreeEducation Management: Easier, Faster, Happier
Automate tasks, customize review criteria to contact new prospects, and regularly outreach existing student tasks. Conduct follow-ups with automated emails, messages, and reminders to staff and students to speed up the enrollment cycle.
More about customer serviceAchieve Enrollment Goals
Create tailored content based on the stage of the admissions process, the field of study, or other variables. By integrating student inquiries directly into Fireberry, you will increase retention and keep current students happy by providing a personalized experience.
Try for FreeKeep Campus Life Running Smoothly with Automated Workflows
Perform regular follow-ups with automated customer service emails and update processing status with a single click. Automate tasks, customize review criteria to contact new prospects, and regularly outreach existing student tasks. Send reminders to staff and students to speed up the enrollment cycle.
More about customer serviceDedicated Customer Service
It's super easy to respond to requests from multiple channels with Fireberry Teaminbox. Connect with others, resolve problems quickly, and use automated tools. Connect with a cloud call center, record calls, and track data. Make sure each candidate and student gets a tailored action plan.
More about customer serviceBuilding Personalized Student Relationships
Build stronger relationships by finding students on their preferred channels, simplifying the application process, and simplifying decision-making. Fireberry lets you view applicants and documents in a complete and accessible way, including grades, education history, and preferences.
Try for freeEmpower Your Higher Education Journey with CRM Analytics
Analyze enrollment data and course revenue with advanced analytics tools. Track the progress of academic research projects by students and faculty and identify who will likely enroll. Get a broad view of prospective students' journeys. Leverage predictive modeling with our visual dashboards and charts.
Try for FreeFrequently Asked Questions
CRM refers to a system that helps institutions manage relationships with students, prospective students, alumni, and other stakeholders. It is important because it enables institutions to streamline processes, improve communication, and enhance engagement throughout the student lifecycle.
CRM can centralize and automate student recruitment and admissions processes. It helps track prospective students, manage inquiries and applications, and streamline communication with applicants. CRM also provides analytics and reporting capabilities, enabling institutions to measure the effectiveness of recruitment strategies and make data-driven decisions.
Absolutely. CRM allows institutions to personalize communication with students through various channels, such as email, SMS, and social media. It helps deliver targeted messages, notifications, and updates, fostering better engagement. CRM also facilitates collaboration among different departments, ensuring coordinated and consistent communication across the institution.
CRM enables higher education institutions to maintain strong connections with alumni and donors. It helps track alumni information, engagement activities, and giving history. CRM can automate communication for fundraising campaigns, events, and alumni outreach initiatives, fostering long-term relationships and enhancing donor stewardship efforts.
A CRM for higher education should include features such as student data management, lead tracking, communication automation, application management, event management, analytics and reporting, integration capabilities with other systems (such as student information systems), and mobile accessibility for on-the-go access.