Sales Management

Revolutionizing Call Centers: The AI-Powered CRM Transformation

Juggling a growing influx of leads, providing personalized service across multiple channels, and maintaining high customer satisfaction can feel like an endless balancing act. But artificial intelligence (AI) is transforming the call center industry by offering innovative solutions to these challenges and others. AI-powered customer relationship management (CRM) and CRM platforms are at the forefront of this transformation — with many call center leaders already using AI tools to improve efficiency, return on investment (ROI), and more.1 In this article, we look at five ways AI is influencing CRM and redefining call centers.

Five tips to improve your sales funnel

This article lists 5 great tips that will help you improve your sales funnel, no matter which industry you’re in. We decided to focus on those most common issues that can pop up anywhere. If you want even more useful tips and industry specific solutions, be sure to check out some of our other articles such as: How to Create a Sales Process for your SaaS Startup and How to Sell your Product: Top Tips for Success, or check out other posts on our Blog.